Privacy Policy

Effective Date: November 12, 2024

1. Introduction

it-neX Software, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website https://it-nex.us (the "Site") or use our services.

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Name, email address, phone number, company name
  • Business Information: Job title, company size, industry
  • Communication Data: Messages, inquiries, and feedback you send us

2.2 Automatically Collected Information

  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on pages, referring URLs
  • Cookies: We use session cookies for website functionality

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide customer support
  • Process demo requests and product information
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

  • Service Providers: Hosting providers, email services (under strict confidentiality)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and regular security audits
  • Access controls and authentication
  • Regular backup and disaster recovery procedures

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data

To exercise these rights, contact us at: contact@it-nex.us

7. Cookies

We use essential cookies for website functionality. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

it-neX Software, LLC
30 N Gould Street, Suite 2597
Sheridan, WY 82801
Email: contact@it-nex.us
Phone: +1 (520) 485-5274

13. GDPR Compliance (EU Residents)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14. CCPA Compliance (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information (note: we do not sell personal information).