Effective Date: November 12, 2024
By accessing and using the website https://it-nex.us (the "Site") and services provided by it-neX Software, LLC ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Site or services.
it-neX Software, LLC provides computerized maintenance management system (CMMS) software solutions under the MaintMan® brand, including but not limited to:
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use our software and services.
You agree NOT to:
To access certain features, you may need to create an account. You agree to provide accurate, complete information and keep it updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You must notify us immediately of any unauthorized access or security breach.
Our software is provided on a subscription basis. Fees are specified in your service agreement or quote.
All content, software, trademarks, and materials on our Site and in our software are owned by or licensed to it-neX Software, LLC. MaintMan® is a registered trademark.
You retain all rights to data you input into our software. We claim no ownership over your data.
You grant us a limited license to host, store, and process your data solely to provide our services.
We handle your data in accordance with our Privacy Policy. Key commitments include:
We strive to maintain 99.9% uptime for cloud-hosted services, excluding scheduled maintenance.
Technical support is provided during business hours (Monday-Friday, 9 AM - 6 PM EST) via email and phone.
We may perform scheduled maintenance with advance notice. Emergency maintenance may occur without notice.
We warrant that our software will perform substantially in accordance with its documentation under normal use.
EXCEPT AS EXPRESSLY STATED, THE SOFTWARE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You agree to indemnify and hold harmless it-neX Software, LLC from claims arising from:
You may terminate your subscription at any time with written notice. No refunds for prepaid periods.
We may terminate or suspend your access immediately if you breach these Terms or fail to pay fees.
Upon termination, you must cease using the software. We will provide access to your data for 30 days for export purposes.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or Site notice. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Disputes shall be resolved through binding arbitration in Wyoming, except for intellectual property claims.
Any litigation shall be brought exclusively in the state or federal courts located in Wyoming.
These Terms, together with your service agreement and our Privacy Policy, constitute the entire agreement.
If any provision is found unenforceable, the remaining provisions remain in full effect.
Our failure to enforce any right or provision shall not constitute a waiver of such right.
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
For questions about these Terms, contact us:
it-neX Software, LLC
30 N Gould Street, Suite 2597
Sheridan, WY 82801
United States
Email: contact@it-nex.us
Phone: +1 (520) 485-5274
Tax/EIN: 35-2852174
Registration No.: 2021-001234567
Our software may be subject to export laws and regulations. You agree to comply with all applicable export control laws.
We are not liable for failures or delays resulting from circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, or government actions.
Last Updated: November 12, 2024
Version: 1.0